FAQ's

When will I receive my tickets?
Generally tickets will be shipped within 4 days of your purchase unless the on hand date differs on the tickets you have chosen to purchase. The on hand dates are listed on almost all tickets now. If you do not see a date, assume that they are in hand and ready to be shipped out immediately. Tickets are almost all sent out with UPS to assure prompt delivery.

Can I ship to an address other than the billing address?
We permit this on many events, however, you may be asked to provide further identification to have the tickets shipped promptly.

How do I track my package?
You will receive the tracking number quickly after your ticket order has been accepted by the seller. This will not be the case 100% of the time. In some situations the supplier will use email, local office pickup, or will call. This will be explained to the customer upon checkout.

Can I get tickets last minute?
Yes. We will deliver up to the very time of the event. This can happen through many different channels but mainly email, local office pickup, or will call. We assure you that you can purchase at any time and will still get the same great tickets and service.

Why is my ticket printed on a piece of paper?
Many times we will provide customers with paper tickets as a more efficient means to pass the savings along to our customers. The barcodes are the same as tickets you may have seen in the past. These are 100% authentic and becoming a big part of our industry.

The section and row are not the exact same as my order?
Many times we will upgrade customers to slightly better tickets if they become available shortly after the order. This is done as a perk to doing business with OnlineCityTickets.com

Are all your tickets real?
OnlineCityTickets.com only sells 100% authentic tickets. We have sold tickets to over 20,000 different events throughout the world. We give a 100% Buyer Guarantee to stand behind our outstanding service.

Ticket Information
Inventory We are a resale marketplace, not a box office or venue. Ticket prices may exceed face value. This site is not owned by Wolstein Center.
Guarantee 100% Buyer Guarantee. Tickets are authentic and will arrive before event.
Address
2000 Prospect Avenue East
Cleveland, OH 44115, United States
Wolstein Center
The Wolstein Center (The Convo) or the formally named Bert L. & Iris S. Holstein Convocation Center, was opened in 1991. With construction costs totaling 55 million dollars it has been a very handy addition to the campus of Cleveland State University. Located in downtown Cleveland, Ohio the Holstein Center is easy to get in and out of and efficient parking is available. Home to the CSU Mangus basketball and Wrestling programs and seating capacity over 15,000 it s large University owned venue. Also hosting Concerts, Ringling Brothers Circus, WWE, and Monster Jam, there is never a shortage of events. In 2015 Grammy Award winning artist Sam Smith will perform.

Wolstein.CenterCleveland.com is an independently owned and operated company that specializes in the online retail of all secondary market events. We are not currently associated with any primary box office, website, or supplier. Prices may be above or below face value and will change with the current market conditions. To purchase tickets to all Wolstein Center At CSU events pick up your phone at anytime and call our operators or follow the easy to navigate steps online.